Welcome to Warranty Professionals.
More than just warranties.
Leading protection, for the unexpected.
Welcome to Warranty Professionals.
More than just warranties.
Leading protection, for the unexpected.
Welcome to Warranty Professionals
Warranty Professionals Ltd is your destination for trusted automotive insurance products. From award-winning used vehicle warranties (Mechanical Breakdown Insurance) to industry-leading Guaranteed Asset Protection (GAP Insurance), we’ve got you covered. Click the sections below to find out more!
Your cover is underwritten by WSG Guardian Insurance Limited Second Floor, Block A, Lefebvre Cour Lefebvre Street, St Peter Port Guernsey , which is an insurance company incorporated in Guernsey and is authorised and regulated by the Guernsey Financial Services Commission (GFSC) (number 3075489).
WSG Guardian Insurance Limited is part of the Warranty Solutions Group of companies. The Group includes Warranty Professionals Limited, which is authorised and regulated by the Financial Conduct Authority (number 957801) to distribute insurance products
Vehicle warranty
Available for all cars and LCV’s up to 3500kg, our award-winning warranties give you peace of mind from unexpected repair bills.
GAP insurance
Supplementary to your motor insurance, GAP covers the financial shortfall between the vehicle’s purchase price and your insurance payout if it’s written off.
Vehicle warranty
Available for all cars and LCV’s up to 3500kg, our award-winning warranties give you peace of mind from unexpected repair bills.
GAP insurance
Supplementary to your motor insurance, GAP covers the financial shortfall between the vehicle’s purchase price & your insurance payout if it’s written off.
VEHICLE WARRANTIES
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Vehicle warranties
(Mechanical Breakdown Insurance)
Award-winning warranties to protect you from expensive repair bills.
No matter how well we look after our vehicles, problems can and do occur at any time – and without the protection of a warranty, you could be facing spiralling garage bills as a result. A used car or LCV warranty from Warranty Professionals gives you outstanding coverage for peace of mind.
What sets us apart?
Our top warranties even include things like wear & tear, diagnosis and DPFs.
Our highly-trained team are on hand to give you the best experience and support.
We'll get you back on the road in no time with our vast network of repairers across the UK.
What's included?
Our warranties give you:
- Excellent protection from unexpected repair bills
- Helpful support whenever you need us
- Access to our UK approved garage network
- A £75 recovery contribution on valid claims
- Up to £50 per day towards car hire on repairs over 8 hours, up to a maximum of 7 days
CLAIMS PROCESS
How to make a claim
Make a claim
Once you have completed the 3 steps...
To discuss a repair or submit a warranty claim, please call us on 0800 060 8613, email us or send us a message using the form below. Some of our plans include diagnosis costs so if the fault is a covered item, we’ll settle the diagnosis costs as part of the claim – your claims advisor will confirm whether diagnosis is included under your plan.
What to do once repairs are complete
If the repair was carried out by one of our approved garages, you don’t need to do anything as we’ll settle the claim with them directly.
If it was carried out by your own garage and we’re either reimbursing them or yourself, we’ll need a copy of the repair invoice along with any service invoices or other documents we’ve requested. Please clearly mark the repair code and state who is to be paid. Payments will usually be processed and paid the same working day upon receipt of all documents
Important
Should you instruct the garage to commence work without our authorisation, you do so in the knowledge that your claim may be declined due to denying us the opportunity to inspect the vehicle and determine the cause of failure.
The garage will only be able to carry out the repairs once you have authorised them to do so.
You are responsible for any excess parts and labour charges, plus any repairs which aren’t covered under your plan.
Important
Should you instruct the garage to commence work without our authorisation, you do so in the knowledge that your claim may be declined due to denying us the opportunity to inspect the vehicle and determine the cause of failure.
The garage will only be able to carry out the repairs once you have authorised them to do so.
You are responsible for any excess parts and labour charges, plus any repairs which aren’t covered under your plan.
Submit a claim
Use the form below to tell us about a potential claim. You can also upload photos or videos. We’ll be in touch with you shortly.
FAQs
What does my warranty cover?
Our Platinum and Gold warranties cover your vehicle for the failure of around 6,000 mechanical, electrical and electronic components, whereas Silver covers a wide range of listed parts. Please refer to the policy wording for the full coverage, terms, conditions and exclusions.
All of our warranties also include the labour times involved to repair or replace those parts.
How do I take out a warranty with you?
To be offered a Warranty Professionals warranty, you’ll need to purchase a used car or LCV from one of our approved dealerships.
How many claims can I make?
You can make an unlimited number of claims on any of our warranties, with each up to the maximum claims liability shown on your warranty certificate.
GAP INSURANCE
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What is GAP Insurance?
If your vehicle is stolen or written off, your motor insurer is likely to only pay out the current market value of the vehicle at that time – not what you originally paid. In many cases drivers are left with a significant shortfall, often running into thousands of pounds.
This combined Return to Invoice & Financial Shortfall GAP Insurance covers the difference between the insurer’s payout and the greater of the original purchase price of the vehicle or the amount outstanding under your finance agreement (if applicable).
What's included?
This insurance is available for vehicles up to 12 years old and 120,000 miles at the cover start date.
• £500 insurance excess cover
• All factory fitted options
• Up to £2,000 dealer fitted accessories
• Available for 24, 36 and 48 month terms
• Cover for all cars and LCVs up to 3.5 tonnes
• Online claims portal
How does it work?
If you bought outright:
As your vehicle depreciates over time, GAP Insurance pays the difference between the purchase price and motor insurance settlement, enabling you to buy the same or an equivalent model at the same value. The payout is subject to your policy’s maximum claim limit.
If you bought on finance:
If you bought your vehicle on finance, your GAP Insurance pays off any outstanding finance owed at the time of loss if this amount is greater than the purchase price. The payout you receive from us is subject to your policy’s maximum claim limit.
GAP CLAIMS PROCESS
How to make a claim
Making a claim under your GAP Insurance couldn’t be easier. Just follow these three steps.
GAP FAQs
How do I make a claim under my GAP Insurance?
Firstly, please call us on 0800 060 8613 or email customercare@
How soon can I claim?
You should inform us as soon as you have informed your motor insurer. You must not accept any offers from your insurer before contacting us, otherwise your GAP insurance cover may be invalidated.
What info do you need to process my claim?
We will need your motor insurance certificate and a copy of your finance agreement (if applicable). If there are any police reports, we’ll need those too
How do I take out GAP Insurance cover?
To be offered a GAP policy you’ll need to purchase a used car or LCV from one of our approved dealerships.
Do you cover being hit by an uninsured driver?
Yes, providing you have fully comprehensive motor insurance.
How do I cancel my GAP insurance?
Cancelling within 30 days
If you wish to cancel your policy within 30 days of the cover starting or the date you receive the policy terms (whichever is later), you must contact the selling dealer to arrange this. Providing no claims have been made within that time, you will receive a full refund of premium paid.
Cancelling after 30 days
If you cancel after thirty 30 days and providing you haven’t made a claim, you will be entitled to a pro rata refund, based on the number of fully unexpired remaining months minus a £35 administration fee. You must contact us to cancel by emailing customercare@warrantyprofessionals.co.uk, calling us on 0800 060 8613 or by writing to us.
A pro rata refund example is as follows:
- 36 month policy term
- Your premium: £360
- You cancel in month 18, leaving 18 full months remaining
- Pro rata refund of £180 less £35 administration fee
- Refund due to you: £145
BECOME A DEALER
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Join our dealer network
Warranty Professionals is part of Warranty Solutions Group Ltd – the innovative and exciting motor warranty company that puts your dealership firmly in the driving seat. Fuelled by passion, flexibility and good ethics, we’ve built our entire business model around the things you really want – and your customers really need.
What sets us apart?
As a Warranty Professionals dealer, you have access to a great range of benefits including:
- Multi award-winning warranty cover, provided by an A-rated insurer
- Cover for diagnosis, wear & tear, DPF / catalytic converter, oils seals & gaskets and much more
- Products for dealers who are directly and non-directly FCA registered
- Expert Consultant to help you maximise sales penetrations
- Outstanding customer care and claims support
- Vehicles covered in the UK and EU
Got a query? Call us free on 0800 060 8613
Request more information
Complete the form below and we’ll be in touch shortly.
Get in touch
Whatever the query, we’re here to help. Contact us through the form below or using our address details and we’ll be in touch shortly.
